Our work
Individual aid agencies
When we work with individual agencies we use the Constituent Voice™ methodology, which was developed by Keystone Accountability and adapted by Ground Truth Solutions to the humanitarian space. This emphasises the importance of continuous tracking of peoples' perceptions but does not consider the stream of feedback as an end in itself. Rather, it is the basis for dialogue with the communities that are the focus of humanitarian action, probing what lies behind the headline survey findings and identifying solutions with the affected people themselves.
Community engagement in the South Pacific
The overarching aim of this project is to assist local and regional organisations in Fiji and Vanuatu to effectively communicate with communities and engage with them more efficiently by ensuring that feedback is central to preparedness measures and response programming.
Project status: Ongoing
Developing a feedback mechanism to inform COVID-19 response plans in Lebanon and Zimbabwe
Ground Truth Solutions, in partnership with the British Red Cross (BRC), is providing remote support to the Lebanese Red Cross Society (LRCS) and Zimbabwe Red Cross Society (ZRCS) to put in place mechanisms to tap public perceptions about COVID 19.
Project status: Ongoing
Disaster preparedness and feedback in Uganda
In partnership with the Netherlands Red Cross (NLRC) and the Ugandan Red Cross Society (URCS), Ground Truth Solutions is supporting the creation and implementation of a systematic feedback system for the Innovative Approaches to Response Preparedness (IARP) project in Uganda.
Project status: Ongoing
System design and training: Supporting local NGOs in Afghanistan
With experience in designing simple and sustainable feedback systems, and the ability to train NGOs in how to best implement them, Ground Truth Solutions is supporting local Afghan NGOs in building the tools, skills and experience necessary to run systematic feedback mechanisms independently.
Project status: Ongoing
Supporting the integration of refugees and asylum seekers in the Balkans
Ground Truth Solutions has supported the capacity development of the Croatian and Bulgarian Red Cross National Societies to proactively solicit feedback from refugees and asylum seekers with the aim of improving their service provision.
Project status: Completed
Feedback from migrants in transit in Burkina Faso and Niger
We developed a feedback mechanism to help the affected population share their opinion about services received under the British Red Cross's Action for Migration: Route Based Assistance Programme.
Project status: Completed
Assessing the humanitarian data landscape
Ground Truth Solutions and Publish What You Fund have conducted research to understand the information needs of humanitarian actors and the challenges they face accessing it. By focusing on national aid providers, international NGOs, governments, and UN agencies in Iraq and Bangladesh, this project has provided recommendations on how to change open data to make it more useful and accessible to humanitarian responders.
Project status: Completed
Third-party monitoring in northern Nigeria
Ground Truth Solutions is working with IMPACT Initiatives and Girl Effect Nigeria to carry out Third Party Monitoring of DFID aid delivery in north-eastern Nigeria. Our goal is to provide people affected by the crisis in Nigeria with an independent mechanism to assess the services provided.
Project status: Ongoing
Reducing the risks of abuse of power by financial service providers
This project provided affected people in Cameroon and the Democratic Republic of the Congo (DRC) who receive cash assistance with a way to assess the risks of such programming, and the mitigation measures put in place.
Project status: Completed
Affected people’s perceptions of cash programming in Chad
Ground Truth Solutions has partnered with the World Food Programme in Chad to assess affected people's perceptions of the current cash programmes, while also complementing on-going monitoring efforts.
Project status: Completed
